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  1. Help Center for TrainTool – Faculty of Skills
  2. Trainee

Trainee

Getting started & login

  • Changing the language preference
  • Starting with TrainTool on your computer
  • Joining a program through an invitation mail
  • Your first Role Play
  • Emails and notifications
  • Logging in with SurfConext
See all 8 articles

FAQ

  • Privacy & data security
  • Changing your profile's personal information
  • System requirements
  • How to reset your password
  • Setting up the webcam and microphone
  • I can't log in

Menu and buttons

  • Your programs
  • Skills

Technical issues

  • Problems with loading an exercise or accessing the TrainTool website
  • Giving permission for camera or microphone
  • No hardware found (Google Chrome)
  • Camera/Microphone Issues
  • The quality of my recorded videos is bad
  • My microphone's volume is (too) low
See all 7 articles

Feedback & scores

  • Adding friends
  • Asking friends for feedback
  • Asking for feedback retroactively
  • Finding your friends' feedback
  • Giving feedback to friends
  • Receiving feedback from a coach

Doing a baseline or final test

  • Doing a baseline test
  • Score calculation

Mobile

  • Installing the app (iPhone/iPad/Android)
  • Restarting the app
  • Will videos and recordings be saved on my device?
  • Giving the app permissions on ios (iPhone, iPad)
  • Giving the app permissions on Android
  • I cannot login via the app
See all 7 articles