3. Configuring coach feedback


If you want your coach to provide trainees with feedback on certain Role Plays, you can follow these steps:

Step 1: Make Role Play coachable

  • Go to the Role Play you want to make coachable.
  • Click on the Role Play tab.
  • When you hover your mouse over a Role Play, a grey icon 'coach' will appear. When you click on the icon, it will become green. This means that the Role Play will be sent to a trainee's coach upon completion.

Step 2: Add a coach to the account

  • Go to the main account tab and click the Users tab.
  • Add a new coach by clicking New user.
  • Fill in the e-mail address of the coach and add 'Coach' as a role. 


 Step 3: Link the coach to a trainee

  • Go to the program in question.
  • Go to the trainees tab.
  • Select the trainees and click on Assign coach.
  • Select the desired coach.

The answers to Role Plays that are coachable will automatically be visible to the coach of the program. The coach can then give feedback.