- this information is only relevant if TrainTool will be used on laptops and desktops using Internet Explorer or Safari. Computers using Chrome or Firefox or mobile devices don't have special network requirements because recordings are saved locally and then uploaded through HTTPS.
Flash Media Server
The TrainTool software records streaming video using a Flash Media Server (FMS). Some company networks block the required port/protocol with a firewall or proxy.
This can be solved by allowing HTTPS and RTMP traffic (port 1935) for the domain *.traintool.com and specifically for the following URLS:
- RTMP address FMS: rtmp://fms.traintool.com (port 1935), IP address is fixed: 188.8.131.52.
- Address web application: https://ACCOUNTNAME.traintool.com
The RTMP protocol is outbound TCP and inbound UDP and the application is 'proxy aware'.