The quality of my recorded videos is bad

Tip:
We recommend using Google Chrome or Mozilla Firefox as your webbrowser while using TrainTool.
TrainTool works best with these browsers.

Does your recorded video have any of the following issues?

• Video stalls - and then continues. 
• Green pixels.
• Stuttering
• Bad sound

Please check the following:

• Close and quit all other applications. 
• Check your internet connection: make sure you're not downloading or uploading anything.
• Do not run the video exercise fullscreen - click the square in the top right corner after you started
• Try a different browser, for example Google Chrome.

Still no luck? 

To be able to help you effectively, please run a speedtest and send us the results. Please also include an example of your saved video; also tell us which course, which module and which exercise you tried.