The quality of my recorded videos is bad

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Tip:
We recommend using Google Chrome or Mozilla Firefox as your webbrowser while using TrainTool.
TrainTool works best with these browsers.

 

Does your recorded video have any of the following issues?

  • Video stalls - and then continues. 
  • Green pixels.
  • Stuttering
  • Bad sound

Please check the following:

  • Close and quit all other applications. 
  • Check your internet connection: make sure you're not downloading or uploading anything.
  • Do not run the video exercise fullscreen - click the square in the top right corner after you started
  • Try a different browser, for example Google Chrome.

 

Still no luck? 

To be able to help you effectively, please do a speedtest here and email us the results. Please also include an example of your saved video; also tell us which course, which module and which exercise you tried.