Enclosed you will find our one-pager about coaching. In the one-pager, you will find a short summary of how to treat a request and what the important rules are to help you get started.
Are you not the only one authorized in your organization to start coaching in TrainTool? You can print out the one-pager to it out to your fellow coaches.
The information inside of the one-pager gets covered more extensively in our help center, as seen in:
Step 1: Log in to the coaching environment
Step 2: Handling of a feedback request
Step 3: Monitoring
Giving feedback: general rules