Giving feedback is your most important task in TrainTool. Trainees receive useful tips to develop their communication skills from you. That is the reason it is important for you to give feedback carefully and to be aware of the responsibility that comes with this task.
Next to this, it's important that you as a coach monitor the progress of your trainees. Try to motivate trainees who are running behind and emphasize why it's important to finish the program. Also address the training goals on the work floor besides stating these goals in TrainTool. The online program is a tool to achieve the intended result, but it all depends on the way that it is promoted on the work floor.
- Practically: It's important to familiarize yourself with the online coach environment. You will find information about how to log in and how the environment works here.
Find tips on giving feedback here.
- Content: It's important that you read up on the training program so that you know what competences are being tested or trained. Make sure you're also enrolled as a trainee so that you can do the program and can get familiar with the content.